On Tuesday, February 10th, 2026, KEM Advisory Services Solutions Limited hosted its second Customer Service Training Workshop of the year at the Tobago Regional Library. The highly engaging, hands-on session welcomed participants from a wide cross-section of industries including banking, food and beverage, retail, and more.

Led by Lead Facilitator Mr. Kieron McDougall, the workshop focused on equipping individuals and organisations with practical tools to elevate service delivery standards. These ongoing training initiatives form part of KEM Advisory’s commitment to strengthening Tobago’s service sector for the benefit of businesses, employees, and customers alike. Enjoy these highlights from the recently concluded session: